TDCCommerce functions as an intelligent assistant within your ERP system, supporting daily business tasks. It quickly answers questions, explains processes, and retrieves information from ERP records and documents. Teams can get help with research, ideas, and troubleshooting without searching manuals or waiting for training, making everyday work faster and easier.
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The General Chat Agent serves as a versatile AI assistant that answers questions beyond ERP and commerce-related topics. It supports research, brainstorming, and everyday problem-solving activities, helping users quickly find information and explore ideas. By utilizing web-based knowledge, the agent delivers relevant and helpful responses while functioning as a built-in assistant that enhances daily productivity and provides valuable support for teams across a wide range of tasks.
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The Documentation Agent helps users quickly find information from ERP guides, manuals, documentation, and training resources without the need to search through extensive materials manually. It provides instant, step-by-step answers to ERP “how-to” questions, making it easier for users to understand system features and workflows. By simplifying access to documentation and training information, the agent helps new users become productive faster while reducing dependency on lengthy documentation and repetitive support requests.

New users often need time and training to understand ERP processes, workflows, and system records, which delays productivity. Access to clear documentation and system records helps users understand processes faster and reduces onboarding time.
Many routine questions and ERP-related guidance still require support team involvement, and users may face delays when trying to find the right information. AI-powered system guidance helps users get quick answers within the ERP and reduces repeated support requests.
Employees often spend time searching for information or waiting for clarification, which slows down daily work. Quick access to ERP data helps reduce delays and improve overall work efficiency.